Why waste my time, Yahoo?

Thank you for your email concerning information about your terms of service and privacy policy.
When I click on “here” below I find no information but pages of self-congratulatory advertising and a greeting of sorts. Why do you not put the information in the first email so that I can see it and read it immediately?
I followed your links to seek this information; five minutes later I had still not found it.
It’s no wonder that some people still prefer to receive an envelope through the post and take out a sheet of information.
Why do you want to take up so much of my time?
Why have you not replied to my recent email concerning difficulties with my email service?
Peter Inson
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